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Kroger CMO Aitken Stepping Down; Adcock to Succeed Him

The Kroger Co. announced that Stuart Aitken is stepping down as senior vice president, chief merchandising and marketing officer, to pursue other professional opportunities. Aitken will remain in his role at Kroger through Dec. 31.

Mary Ellen Adcock named Kroger’s chief merchandising and operating officer

Mary Ellen Adcock, Kroger’s senior vice president of operations, will succeed him as chief merchandising and marketing officer.

“Mary Ellen is a respected leader both within Kroger and our industry,” said Rodney McMullen, Kroger’s chairman and CEO. “Her deep strategic experience in her past 25 years with Kroger in roles of increasing responsibility will continue to drive value for customers and growth for our business and associates.”

Continuing in their current roles as leaders of the company’s operations are senior vice presidents of retail operations Valarie Jabbar and Kenny Kimball, who oversee Kroger operating divisions, and group vice president of retail operations Paula Kash, who leads enterprise retail operations, which includes asset protection, corporate food technology and e-commerce operations. They will now report to McMullen.

“On behalf of the Kroger Board and management team, I want to thank Stuart for his work to evolve Kroger’s brand while bringing exciting, innovating products to our shelves,” said McMullen. “He played an instrumental role in overseeing dunnhumby’s integration and establishing 84.51º. We wish Stuart and his family all the best as they embark on a new chapter.”

Adcock served as Kroger’s senior vice president of operations since 2019. In this role, she leads strategic operations for the company’s more than 2,700 stores across 35 states supporting more than 416,000 associates and serving 11 million customers every day. Adcock oversees customer experience, associate experience, asset protection, process change and productivity improvement initiatives and is responsible for maintaining the highest food safety and regulatory standards.

As senior vice president of operations, Adcock has delivered more than $1 billion in annual operations savings for six consecutive years. This strategic focus on efficiency improvements provided Kroger the ability to reinvest those savings to consistently lower prices for customers and increase wages for associates. Adcock achieved this efficiency goal while also improving the customer and associate experience by developing Kroger’s Full, Fresh & Friendly: Every Customer Every Time program.

Adcock also played a lead role in operationalizing Zero Hunger | Zero Waste, Kroger’s commitment to end hunger in the communities it serves and eliminate waste as a company. She led the organization in achieving 100% store participation in the company’s surplus food rescue program for the first time.

Adcock joined Kroger in 1999 in the company’s manufacturing division, where she held a variety of leadership positions. In 2009, she was promoted to vice president of deli/bakery manufacturing, and in 2012, Adcock became vice president of natural foods. In 2014, she led merchandising and operations for the Columbus division. Adcock was promoted to group vice president of retail operations in 2016 and named as senior vice president of retail operations in 2019. In 2022, Adcock was a Top Women in Grocery Trailblazer.

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FMI: Shoppers Feel Confident About Holiday Grocery Budgets

Despite ongoing concerns about food prices, shoppers feel more confident in managing their grocery budgets ahead of the holidays, according to FMI —The Food Industry Association’s annual U.S. Grocery Shopper Trends: Holiday Season report. These findings are further supported by FMI’s newly released ninth-annual Power of Foodservice at Retail report, which found that retail foodservice purchases continue to play a key role in shoppers’ meal preparation.

Consumers report a strong sense of excitement and enthusiasm for the holiday season despite concerns about rising prices and grocery budgets. Seventy-three percent of those celebrating holidays report feeling very or somewhat excited about the holiday season. Furthermore, with 85% of shoppers reporting at least some control over their grocery budgets, shoppers are feeling more prepared to tackle holiday shopping this year.

“While consumers remain understandably concerned about the cost of food impacting their holiday meal preparations, we continue to see remarkable resilience and adaptability among shoppers,” said FMI President and CEO Leslie G. Sarasin. “Whether it be shopping deals and sales or choosing store brands, Americans are stocking up and preparing for the holidays early and eagerly.”

The “hybrid” approach to meal preparation – which integrates retail foodservice items like deli-prepared foods into weekly grocery shopping – is also increasingly popular, with shoppers reporting they prepared and ate more dinners at home in 2024 than at any time since 2020. Shoppers recognize that semi- or fully-prepared items from their food retailer are valuable, budget-friendly options to supplement or even stand in for a meal cooked from scratch at home.

In 2024, according to NIQ, sales of retail foodservice prepared foods increased by 1.4% to roughly $50.9 billion. This trend is expected to continue into the holiday season as well, with 13% of shoppers reporting they will purchase more prepared foods from food retailers compared to last year.

Among those who celebrate this holiday season, nearly 60% of shoppers said that enjoying harmonious, quality time with family and friends is the most important ingredient for a successful holiday, followed by 32% who cited creating a great homemade feast. To make these goals a reality, 40% of consumers are preparing for the December holidays more than a month in advance.

FMI’s U.S. Grocery Shopper Trends: Holiday Season survey also revealed:

  • Weekly grocery spending has remained consistent this year, with an average of $158 per week.
  • 39% of holiday shoppers are extremely or very concerned about potential out-of-stocks for key ingredients. Among families with children, this concern rises to 44%.
  • 46% of shoppers say they would prepare a familiar alternative dish if their preferred ingredients were unavailable, and 30% are willing to try a new recipe.

FMI’s The Power of Foodservice at Retail 2024 survey also revealed:

  • Total deli sales reached approximately $450.9 billion, reflecting a growth rate of 1.4% in dollars and 1.2% in units over the past 52 weeks. Shoppers’ desire for convenience and affordability is driving this trend.
  • 70.7% of households buy foodservice at retail products regularly, with an average purchase frequency of 9.5 times per year and an average transaction size of $8.30.
  • The frequency of shoppers preparing dinner at home at least seven times per week increased slightly this year from 21% to 23%.
  • 63% of shoppers say they put at least some focus into eating nutritious options when buying deli-prepared foods from grocery stores.
  • 59% of shoppers want the opportunity to buy a combination of prepared foods – main course, sides dishes and dessert for a set, discounted price.

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FSIS Issues Alert for Beef Tallow Products From Mexico

The U.S. Department of Agriculture’s Food Safety and Inspection Service is issuing a public health alert for beef tallow products that were illegally imported from Mexico and are ineligible for entry into the United States. The products were not certified for export to the U.S. by the government of Mexico as being produced under equivalent inspection, they do not identify a certified establishment number on their packaging, and they were not presented to FSIS for import reinspection as required. These factors make the products ineligible to import into the U.S. and unfit for human consumption. FSIS is continuing to investigate how these products entered the country.

The following products are subject to the public health alert, regardless of the product date.

  • 1-kg or 500-g bag packages containing “INCA GRASA COMESTIBLE DE SEBO BOVINO” (edible fat from beef tallow).

The products subject to the public health alert do not bear an establishment number nor a USDA mark of inspection. These items were shipped to distribution and retail locations in Arizona.

The problem was discovered when FSIS was performing surveillance activities at a retailer and found beef tallow products from an unverified supplier in Mexico and, therefore, ineligible for import into the United States.

There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an illness should contact a healthcare provider.

FSIS is concerned that some product may be in consumers’ pantries or on retailers’ shelves. Retailers who have purchased the products are urged not to sell them. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

Consumers and members of the media with questions about the public health alert can contact Jose Gallardo, Owner, MEXDIS, LLC, at 520-455-7239 or mexdisllc20@gmail.com.

Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) or send a question via email to MPHotline@usda.gov. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/.

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